Returns & Exchanges

At Rovina™, we want you to be completely satisfied with your fashion investment. If your purchase isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original Rovina™ packaging, ensuring all designer tags and hygiene seals remain intact.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it, and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing